
Lena Jenkins
Chief Digital Officer
Organisation
Lena Jenkins is Chief Digital Officer for WM New Zealand, joining WM’s Executive Leadership team in May 2023. Lena leads technology and digital for WM with a large team delivering this important capability for our business and our customers.
In recent years, Lena has led consulting teams as GM Data Transformation at Merkle (formerly Davanti) and Head of Data Powered Marketing at Qrious. Prior to that Lena spent 20 years in telecommunications at Vodafone NZ and Spark NZ in a variety of roles, including Head of Digital Enablement at Spark NZ.
Lena has also spent several years as Chair of the Data Special Interest Group at the Marketing Association. Passionate about social and environmental change, Lena was a Board Trustee and acting Board Chair at Gecko NZ Trust for over 3 years.
SESSIONS
Day 1
10:00
Panel: Navigating Digital Resistance with Inclusive Change Management Strategies
How to change ingrained ways of working, drive new ways of thinking and overcome the ‘we’ve always done it this way’ approach
The importance of augmenting the workforce, blending technology capability with human capability
Addressing organisational and employee concerns with clear communication and education to foster a culture of collaboration
Moderator: Paul Natac, Chief Information Officer, Provident Insurance
Ange Nash, Chief Information Officer, AA Insurance NZ
Ben Dakers, Transformation lead - Data & AI, Fonterra
Lena Jenkins, Chief Digital Officer, WM NZ
Tighe Wall, Chief Transformation Officer, Contact Energy