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Lena Jenkins

Chief Digital Officer

Organisation

Lena Jenkins is Chief Digital Officer for WM New Zealand, joining WM’s Executive Leadership team in May 2023. Lena leads technology and digital for WM with a large team delivering this important capability for our business and our customers.

In recent years, Lena has led consulting teams as GM Data Transformation at Merkle (formerly Davanti) and Head of Data Powered Marketing at Qrious. Prior to that Lena spent 20 years in telecommunications at Vodafone NZ and Spark NZ in a variety of roles, including Head of Digital Enablement at Spark NZ.

Lena has also spent several years as Chair of the Data Special Interest Group at the Marketing Association. Passionate about social and environmental change, Lena was a Board Trustee and acting Board Chair at Gecko NZ Trust for over 3 years.

SESSIONS

Day 1

10:00

Panel: Navigating Digital Resistance with Inclusive Change Management Strategies  

  • How to change ingrained ways of working, drive new ways of thinking and overcome the ‘we’ve always done it this way’ approach

  • The importance of augmenting the workforce, blending technology capability with human capability

  • Addressing organisational and employee concerns with clear communication and education to foster a culture of collaboration

Moderator: Paul Natac, Chief Information Officer, Provident Insurance

Ange Nash, Chief Information Officer, AA Insurance NZ

Ben Dakers, Transformation lead - Data & AI, Fonterra

Lena Jenkins, Chief Digital Officer, WM NZ

Tighe Wall, Chief Transformation Officer, Contact Energy

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